TURISTIATI, Ade Tuti; IRAWAN, Feby; NURFAIZAL, Yusmedi. Organizational Communication Strategy of Menantea Purwokerto in Handling Customer Complaints Through Digital Media. Jurnal Pewarta Indonesia, [S. l.], v. 5, n. 2, p. 142–159, 2023. DOI: 10.25008/jpi.v5i2.143. Disponível em: https://pewarta.org/index.php/JPI/article/view/143. Acesso em: 1 may. 2026.